Privacy Policy

TrimQuote Privacy Policy

Effective Date: August 23, 2026
Last Updated: August 23, 2026

TrimQuote respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how TrimQuote collects, uses, stores, shares, and protects information when you visit the TrimQuote website, create or use a TrimQuote account, use the TrimQuote application, use TrimQuote Payments, communicate with us, or otherwise interact with our services.

TrimQuote is operated by Brian Bible, a sole proprietor doing business under the TrimQuote trade name (“TrimQuote,” “we,” “us,” or “our”).

By using TrimQuote, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information processed through:

  • the TrimQuote website;

  • the TrimQuote web application;

  • account registration and authentication;

  • estimates and invoices;

  • customer and vehicle management;

  • business and organization settings;

  • subscription billing;

  • TrimQuote Payments;

  • payment requests and payment-related records;

  • customer support;

  • marketing communications;

  • forms and communications submitted to TrimQuote; and

  • other TrimQuote services that reference this Privacy Policy.

This Privacy Policy does not govern the independent privacy practices of third parties such as Stripe. Those providers maintain their own privacy policies and agreements.

2. Information We Collect

The information TrimQuote collects depends on how you interact with the Services.

We may collect the categories described below.

3. Account and Identity Information

When you create or maintain a TrimQuote account, we may collect information such as:

  • name;

  • email address;

  • account identifier;

  • organization or business name;

  • user role or permissions;

  • authentication-related identifiers;

  • account status;

  • subscription status; and

  • other information needed to establish and manage your account.

Authentication may be provided through third-party infrastructure providers.

TrimQuote does not store your password in readable form.

4. Business and Organization Information

When you configure a TrimQuote organization, we may collect information such as:

  • business name;

  • contact information;

  • business settings;

  • tax settings;

  • estimate and invoice preferences;

  • deposit preferences;

  • numbering preferences;

  • payment settings;

  • organization users and roles; and

  • other information you choose to provide about your business.

5. Customer Information Entered by TrimQuote Users

TrimQuote users may enter information concerning their own customers.

This may include:

  • customer name;

  • email address;

  • telephone number;

  • billing or contact information;

  • notes;

  • customer history;

  • associated estimates;

  • associated invoices;

  • payment information and payment status;

  • communication information; and

  • other information entered by the business using TrimQuote.

TrimQuote processes this information primarily to provide services to the TrimQuote business customer that entered it.

The business using TrimQuote remains responsible for determining whether it has the legal right to collect, enter, and use its customers’ information.

6. Vehicle and Job Information

TrimQuote may process vehicle and job-related information, including:

  • vehicle year;

  • make;

  • model;

  • vehicle identification or descriptive information entered by the user;

  • requested work;

  • job descriptions;

  • notes;

  • photographs or files;

  • estimate information;

  • labor and material information;

  • invoice information;

  • job status; and

  • other information associated with a customer’s work.

7. Estimates, Invoices, and Business Records

TrimQuote may store and process business records created through the application, including:

  • estimates;

  • estimate line items;

  • invoices;

  • invoice line items;

  • deposits;

  • taxes;

  • discounts;

  • balances;

  • payment history;

  • payment methods recorded for bookkeeping purposes;

  • payment dates;

  • notes; and

  • related transaction history.

These records may be retained to preserve financial and business history even after a transaction or job has been completed.

8. TrimQuote Subscription Billing Information

TrimQuote uses Stripe to provide subscription billing services.

When you purchase or manage a TrimQuote subscription, Stripe may collect and process payment information such as:

  • payment card information;

  • billing information;

  • payment method information; and

  • other financial information required to process your subscription.

TrimQuote generally receives and stores limited subscription-related information necessary to operate your account, such as:

  • Stripe customer identifiers;

  • Stripe subscription identifiers;

  • subscription status;

  • billing state;

  • renewal information; and

  • related subscription metadata.

TrimQuote does not intentionally store full payment-card numbers or card security codes used for subscription billing.

Stripe processes payment credentials under Stripe’s own privacy policy, terms, and security practices.

9. TrimQuote Payments and Stripe Connect

TrimQuote Payments allows eligible businesses to accept customer payments using Stripe Connect.

To provide TrimQuote Payments, TrimQuote creates and interacts with a Stripe Connect Express connected account associated with the participating TrimQuote organization.

Stripe provides the underlying payment-processing and connected-account services.

TrimQuote may receive, access, process, or store information related to a connected Stripe account and transactions processed through TrimQuote Payments.

10. Stripe Connected Account Information

Connected-account information processed by TrimQuote may include:

  • Stripe connected-account identifier;

  • TrimQuote connected-account registry identifier;

  • connected-account status;

  • onboarding status;

  • charges-enabled status;

  • payouts-enabled status;

  • details-submitted status;

  • country;

  • default currency;

  • capability information;

  • Stripe account requirements;

  • limited business-profile information;

  • account-status information; and

  • other limited information needed to determine whether TrimQuote Payments is available.

Stripe may separately collect additional identity, ownership, tax, banking, or business-verification information directly from you during Stripe-hosted onboarding.

TrimQuote does not necessarily receive all information that you provide directly to Stripe.

11. TrimQuote Payments Transaction Information

When a customer payment is initiated or processed through TrimQuote Payments, TrimQuote may process or store information such as:

  • Stripe Checkout Session identifier;

  • PaymentIntent identifier;

  • Charge identifier;

  • Application Fee identifier;

  • Refund identifier;

  • Stripe customer identifier when returned by Stripe;

  • payment amount;

  • refund amount;

  • currency;

  • payment status;

  • refund status;

  • application-fee amount;

  • related invoice identifier;

  • related payment-request identifier;

  • organization identifier;

  • customer name;

  • customer email address;

  • transaction timestamps; and

  • reconciliation information.

TrimQuote uses this information to operate TrimQuote Payments, maintain invoice balances, reconcile transactions, manage refunds, calculate and reconcile TrimQuote application fees, prevent duplicate settlement, maintain transaction history, and provide support.

12. Payment Card Information

Customer payment-card entry for TrimQuote Payments occurs through Stripe-hosted Checkout.

TrimQuote does not intentionally collect or store:

  • full customer card numbers;

  • card security codes such as CVC or CVV; or

  • raw payment-card credentials.

Those payment credentials are entered into and processed through Stripe’s systems.

You should not enter full card numbers, CVC codes, or similar sensitive payment credentials into ordinary TrimQuote notes, descriptions, forms, uploads, or other fields that are not specifically designed for secure payment entry.

13. Payout Bank Information

Stripe may collect financial-account information necessary to make payouts to businesses using TrimQuote Payments.

TrimQuote does not intentionally store:

  • full payout bank account numbers;

  • bank routing numbers; or

  • full debit-card credentials used for Stripe payouts.

Such information is handled by Stripe under its own systems and privacy practices.

TrimQuote may receive limited status information indicating whether payouts have been enabled on a connected account.

14. Refund Information

If an authorized TrimQuote user submits a customer refund through TrimQuote Payments, TrimQuote may process information related to:

  • the original customer payment;

  • requested refund amount;

  • Stripe refund identifier;

  • refund status;

  • refund timestamps;

  • remaining refundable amount;

  • related application fee;

  • application-fee refund amount; and

  • related invoice or payment records.

TrimQuote may also receive information from Stripe concerning eligible refunds initiated outside the TrimQuote application so that transaction records can be reconciled.

Refund and transaction records may be retained after completion for bookkeeping, reconciliation, fraud prevention, support, legal, and audit-history purposes.

15. Information Collected Automatically

When you visit or use TrimQuote, certain technical information may be collected automatically.

Depending on the service and technology involved, this may include:

  • IP address;

  • browser type;

  • browser version;

  • device type;

  • operating system;

  • date and time of access;

  • pages or features accessed;

  • session information;

  • referring page or website;

  • application events;

  • diagnostic information;

  • error information; and

  • security-related information.

We may use this information to operate, secure, troubleshoot, measure, and improve TrimQuote.

16. Cookies and Similar Technologies

TrimQuote and service providers used by TrimQuote may use cookies or similar technologies for purposes such as:

  • authentication;

  • maintaining user sessions;

  • security;

  • preferences;

  • website functionality;

  • performance;

  • analytics; and

  • understanding use of the website.

Some cookies may be necessary for the website or application to function properly.

Additional information is available in the TrimQuote Cookie Policy.

17. Information You Provide Through Communications

If you contact TrimQuote, submit a support request, complete a form, respond to an email, participate in a survey, or otherwise communicate with us, we may collect:

  • your name;

  • email address;

  • business name;

  • message content;

  • attachments;

  • support information; and

  • other information you choose to provide.

We use this information to respond to your request, provide support, maintain business records, and improve our services.

18. Marketing Information

If you subscribe to marketing or product communications, TrimQuote may process information such as:

  • name;

  • email address;

  • organization or business information;

  • subscription or account status;

  • communication preferences;

  • marketing-list membership;

  • email engagement information; and

  • campaign-related information.

TrimQuote may use third-party email-service providers to deliver marketing communications.

You may unsubscribe from marketing emails using the unsubscribe mechanism provided in those messages.

Unsubscribing from marketing communications does not prevent TrimQuote from sending transactional, security, billing, legal, account, or service-related communications when appropriate.

19. Transactional Email

TrimQuote may send transactional communications relating to:

  • account registration;

  • authentication;

  • password reset;

  • account security;

  • estimates;

  • invoices;

  • payment requests;

  • TrimQuote Payments;

  • refunds;

  • billing;

  • subscription status;

  • product operations; and

  • customer support.

TrimQuote may use third-party email-delivery services to transmit these messages.

20. How We Use Information

TrimQuote may use information we collect to:

  • provide the Services;

  • create and maintain accounts;

  • authenticate users;

  • maintain organization access;

  • provide estimates and invoices;

  • maintain customer and vehicle records;

  • operate TrimQuote Payments;

  • create payment requests;

  • reconcile payments and refunds;

  • manage TrimQuote application fees;

  • maintain transaction history;

  • process subscription status;

  • provide customer support;

  • communicate with users;

  • maintain security;

  • detect or prevent fraud and misuse;

  • troubleshoot errors;

  • monitor application performance;

  • improve products and workflows;

  • maintain business and financial records;

  • enforce our agreements;

  • comply with legal obligations;

  • protect TrimQuote, our users, customers, and third parties; and

  • carry out other purposes disclosed when information is collected.

21. Legal Bases and Permitted Purposes

Depending on the jurisdiction and circumstances, TrimQuote may process personal information because:

  • processing is necessary to provide a requested service;

  • processing is necessary to perform or administer a contract;

  • processing is necessary for legitimate business interests;

  • consent has been provided where required;

  • processing is necessary to comply with legal obligations; or

  • processing is necessary to protect rights, safety, security, or prevent fraud.

Not every legal basis applies in every jurisdiction.

22. How We Share Information

TrimQuote does not disclose personal information indiscriminately.

We may disclose information as described below.

Service providers

TrimQuote may provide information to companies that perform services on our behalf, including providers of:

  • hosting;

  • database infrastructure;

  • authentication;

  • payment processing;

  • email delivery;

  • communications;

  • security;

  • analytics;

  • technical infrastructure; and

  • customer-support tools.

These providers may process information as necessary to perform services for TrimQuote.

Stripe

TrimQuote shares and receives information from Stripe for:

  • TrimQuote subscription billing;

  • Stripe Connect onboarding;

  • connected-account management;

  • customer payment processing;

  • refunds;

  • payment reconciliation;

  • application-fee processing; and

  • related payment operations.

Stripe processes information independently under its own legal agreements and privacy practices.

Your organization

Information associated with a TrimQuote organization may be accessible to authorized users of that organization according to their roles and permissions.

For example, owners or managers may have access to customer, estimate, invoice, payment, and organization information needed to operate the business.

Legal and safety reasons

TrimQuote may disclose information where reasonably necessary to:

  • comply with law, regulation, subpoena, court order, or lawful government request;

  • enforce our Terms or other agreements;

  • investigate fraud or security incidents;

  • protect the rights or safety of TrimQuote, users, customers, or others; or

  • establish, exercise, or defend legal claims.

Business transfers

If TrimQuote is involved in a merger, acquisition, reorganization, financing, sale of assets, conversion to another business structure, or transfer of some or all of the TrimQuote business, information may be transferred as part of that transaction, subject to applicable law.

23. Sale of Personal Information

TrimQuote does not sell personal information for money in the ordinary meaning of the term.

TrimQuote also does not operate a business model in which customer or shop data is sold to data brokers.

Certain privacy laws define “sale,” “sharing,” or similar terms more broadly than ordinary commercial usage. If a legally applicable activity falls within one of those definitions, TrimQuote will provide any notices or rights required by applicable law.

24. Advertising

TrimQuote does not use information entered into private customer, estimate, invoice, vehicle, or payment records for the purpose of selling targeted advertising based on those records.

TrimQuote may market its own products and services using information provided directly to TrimQuote for marketing or account-related purposes.

25. Data Storage and Infrastructure

TrimQuote relies on managed infrastructure providers to host and operate the Services.

Current infrastructure includes services used for:

  • application hosting;

  • authentication;

  • database storage;

  • payment processing;

  • email delivery; and

  • related technical operations.

Information may be stored or processed in data centers operated by TrimQuote’s service providers.

TrimQuote’s core business data is maintained in database infrastructure used by the TrimQuote application.

26. Data Security

TrimQuote uses administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, loss, misuse, or disclosure.

Security practices may include measures such as:

  • encrypted communications using HTTPS;

  • authentication controls;

  • organization-based authorization;

  • user roles and permissions;

  • tenant-isolation controls;

  • parameterized database queries;

  • restricted access to sensitive configuration;

  • environment-variable management for secrets;

  • transaction integrity controls;

  • payment reconciliation controls;

  • security-focused logging and monitoring; and

  • use of established third-party infrastructure providers.

No online service, storage system, network, or transmission method can be guaranteed completely secure.

Users are responsible for protecting their account credentials and devices.

If you believe your TrimQuote account has been compromised, contact:

[email protected]

27. Organization and Tenant Isolation

TrimQuote is designed as a multi-tenant business application.

Business data is associated with an organization, and the application uses authorization and ownership controls intended to prevent unauthorized access between organizations.

Authorized users generally access information belonging to their own organization according to their assigned permissions.

28. Data Retention

TrimQuote retains information for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, financial, security, and legal purposes.

Retention periods may depend on:

  • whether your account remains active;

  • whether information is needed to provide the Services;

  • financial and transaction record requirements;

  • payment reconciliation;

  • refund history;

  • fraud prevention;

  • dispute handling;

  • backups;

  • security requirements;

  • contractual obligations;

  • applicable legal requirements; and

  • enforcement of agreements.

Some information may remain after account cancellation or termination.

For example, TrimQuote may retain records relating to:

  • invoices;

  • payments;

  • refunds;

  • application fees;

  • subscription billing;

  • security events;

  • account history; and

  • legal or financial obligations.

TrimQuote does not promise indefinite storage of inactive account data.

29. Backups

Information may temporarily remain in backups after deletion from active systems.

Backup information may be retained for security, disaster recovery, continuity, and technical purposes and may not be immediately removable from every backup copy.

Backup data is subject to applicable security controls and retention practices.

30. Account Closure and Data Requests

You may contact TrimQuote to request information concerning your account or to request account closure.

Depending on the request and applicable law, TrimQuote may need to retain certain records even after account closure, including records necessary for:

  • payment history;

  • refunds;

  • financial reconciliation;

  • fraud prevention;

  • security;

  • legal compliance;

  • dispute resolution; or

  • enforcement of agreements.

Requests may be sent to:

[email protected]

TrimQuote may need to verify your identity before completing certain requests.

31. Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These rights may include the ability to request:

  • access to personal information;

  • correction of inaccurate information;

  • deletion of certain information;

  • a copy of certain information;

  • restriction of certain processing;

  • objection to certain processing; or

  • withdrawal of consent where processing is based on consent.

These rights are not absolute and may be subject to exceptions.

For example, TrimQuote may be permitted or required to retain information needed for financial records, transaction reconciliation, fraud prevention, legal obligations, security, or legal claims.

To submit a privacy request, email:

[email protected]

We may take reasonable steps to verify your identity and authority before acting on a request.

32. Information Processed on Behalf of TrimQuote Businesses

For certain information concerning customers of a business using TrimQuote, the business itself determines why the information is entered into TrimQuote and how it is used.

If you are a customer of a shop or business using TrimQuote and have a question about information that business maintains about you, you should ordinarily contact the business directly.

TrimQuote may assist its business customer with an appropriate privacy request where required.

33. Children’s Privacy

TrimQuote is intended for business and professional use and is not directed to children.

You must be at least 18 years old to create or use a TrimQuote account.

TrimQuote does not knowingly solicit personal information from children for the purpose of creating TrimQuote business accounts.

If you believe a child has improperly provided personal information directly to TrimQuote, contact:

[email protected]

34. Links to Other Websites and Services

TrimQuote may contain links to third-party websites or services.

TrimQuote does not control the privacy practices of third parties.

When you leave TrimQuote or interact directly with a third-party service, that provider’s privacy policy and terms may apply.

We encourage you to review the privacy practices of services you use.

35. Stripe Privacy

Stripe independently collects and processes information when providing:

  • subscription billing;

  • connected-account onboarding;

  • payment processing;

  • identity and business verification;

  • payout services;

  • fraud prevention; and

  • other Stripe services.

Stripe’s collection and processing of information is governed by Stripe’s own privacy notices and agreements.

TrimQuote does not control Stripe’s independent privacy practices.

36. International Users

TrimQuote is operated from the United States.

If you access TrimQuote from outside the United States, your information may be transferred to and processed in the United States or other locations where TrimQuote’s service providers operate.

Data-protection laws in those locations may differ from those in your jurisdiction.

Where required, TrimQuote will use legally recognized mechanisms for applicable international data transfers.

37. Do Not Track

Some web browsers provide a “Do Not Track” signal.

Because there is not a universally accepted technical standard governing how websites must respond to all Do Not Track signals, TrimQuote may not respond uniformly to such signals.

Where applicable law requires recognition of a specific browser-based privacy preference signal, TrimQuote will comply as required.

38. Email Preferences

You may unsubscribe from promotional or marketing email by using the unsubscribe link provided in the applicable message.

Even after opting out of marketing communications, TrimQuote may continue sending communications that are necessary for:

  • your account;

  • security;

  • billing;

  • transactions;

  • TrimQuote Payments;

  • legal notices;

  • product operation; or

  • customer support.

39. Changes to This Privacy Policy

TrimQuote may update this Privacy Policy as:

  • the Services change;

  • TrimQuote Payments evolves;

  • service providers change;

  • privacy laws change;

  • security practices develop; or

  • business operations change.

The current version will display its Effective Date and Last Updated date.

If a change is material, TrimQuote will provide reasonable notice where appropriate or required by law.

We encourage users to review this Privacy Policy periodically.

40. Relationship to Other TrimQuote Terms

This Privacy Policy should be read together with the:

  • TrimQuote Terms of Service;

  • TrimQuote Payments Terms;

  • TrimQuote Refund Policy; and

  • TrimQuote Cookie Policy.

The TrimQuote Payments Terms contain additional information concerning the operation of TrimQuote Payments and the relationship between TrimQuote, participating businesses, and Stripe.

41. Business Structure Changes

TrimQuote may in the future reorganize or operate through a corporation, limited liability company, or other business entity.

If the legal operator of TrimQuote changes, this Privacy Policy may be updated to identify the new legal entity.

A change in business structure does not by itself change the privacy commitments described in this Policy unless the Policy is separately updated.

42. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or TrimQuote’s privacy practices may be directed to:

TrimQuote
Operated by Brian Bible
Minneola, Florida, United States

Email: [email protected]
Website: trimquoteapp.com

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